One API. Every Channel. WhatsApp, SMS, Email, Instagram. CPaaS
E-commerce brand unified their customer messaging across 4 channels in under 2 weeks — WhatsApp Business API, SMS, Email, and Instagram DMs — all from a single dashboard. Result: 3.2x faster response times, 58% higher engagement rates, and zero messages falling through the cracks. Programmable messaging APIs, automated campaign triggers, and real-time delivery tracking built in.
WhatsApp & Instagram Business API
Fashion retailer drove 42% of re-orders through WhatsApp automated flows. Verified Business API with rich media — product carousels, quick replies, payment links. Instagram DM automation handles inquiries 24/7. Template messages for order confirmations, shipping updates, abandoned cart recovery. 98% open rates vs. 20% for email.
98% Open RateEmail & SMS Campaigns
SaaS company increased trial-to-paid conversion by 35% with targeted SMS + email sequences. Transactional emails with 99.5% deliverability. Bulk SMS with smart scheduling, personalization tokens, and link tracking. A/B testing built in — test subject lines, send times, CTAs. Real-time analytics show exactly which messages drive revenue.
35% More ConversionsUnified Inbox & Automation
Support team consolidated 4 separate tools into one unified inbox. Every customer conversation — WhatsApp, SMS, Email, Instagram — in a single thread. AI-powered routing assigns conversations to the right agent. Automated responses handle FAQs instantly. Result: 60% reduction in first-response time, agents handle 3x more conversations.
60% Faster ResponseFree Omnichannel Assessment
Which channels are your customers actually on? We audit your current messaging stack, identify gaps, and map out an omnichannel strategy with projected engagement lift — before you commit to anything.