[ CORE_PROTOCOL ]
IT AMC
SOLUTIONS
Proactive maintenance. Guaranteed uptime. One contract.
GET STARTEDCISCO_SYSTEMS
DELL_TECH
HP_ENTERPRISE
MICROSOFT_AZURE
CISCO_SYSTEMS
DELL_TECH
SERVICE_MODULES
Asset Intelligence
- Hardware & Software Inventory
- Warranty & Lifecycle Tracking
- License Compliance Audits
Preventive Maintenance
- Scheduled Health Checks
- OS & Firmware Patching
- Performance Optimisation
Emergency Response
- Priority On-Site Dispatch
- Disaster Recovery Support
- 24/7 Help Desk Access
Investment Tiers
Select your operational scale
BASIC
AED 1,800/MO
- Up to 10 Endpoints
- Remote Support (9am–6pm)
- Monthly System Health Check
PROFESSIONAL
AED 4,800/MO
- Up to 50 Endpoints
- Next-Day On-Site Response
- Weekly Backup Verification
MOST POPULAR
ENTERPRISE
AED 11,000/MO
- Unlimited Endpoints
- 2hr Emergency On-Site SLA
- Dedicated Account Manager
- 24/7 Monitoring & Alerts
CUSTOM
QUOTE
Tailored for multi-site operations, complex environments, or specific compliance and security requirements.
Contact SalesSecurity & Service FAQs
What is the typical response time?
Response times depend on your plan tier. Basic plans include remote support within 4 business hours. Enterprise plans include immediate remote triage and a 2-hour on-site SLA for critical issues.
How do you handle data security?
All remote sessions use end-to-end encryption. On-site engineers follow strict access protocols with hardware authentication. We align with ISO 27001 and SOC 2 standards.
Are hardware replacements included?
AMC contracts cover all labour, diagnostics, and management. Hardware parts are billed at cost unless you add an Extended Warranty module to your agreement.
Can we scale the plan mid-contract?
Yes. All plans are modular and can be upgraded at any point during the contract term as your infrastructure grows.